Vigilance is Key in Avoiding Consumer Fraud

As the internet and computer-based technologies become more and more advanced, the strategies used by criminals evolve to keep up. Where once a criminal had to actively confront their victims to steal money or personal property, many criminals now use the internet to enable them to steal money and personal information from the comfort of their own home. However, it's a common misconception that cybercriminals are highly-skilled hackers who can crack your bank's encryption and empty your account. It's much more common for a criminal to attack through misleading or illegitimate emails that trick the target into giving up personal information.

Consumer fraud is commonly defined as "any instance in which an individual suffers a financial or personal loss because of unfair, deceptive, false, illegitimate or misleading business practices." In recent years, consumer fraud has tended to be focused on identity theft, Social Security fraud, and credit card fraud. Additionally, the targets of such scams tend to be individuals with little financial and life experience, like college students, or those who are not very technically-savvy, like the elderly. However, all demographics of the population have been successfully targeted by fraudsters.

The Federal Trade Commission (FTC) is the main agency that works to protect Americans from being defrauded by these criminals, and in recent years, the Consumer Financial Protection Bureau (CFPB) has also joined the fight, especially regarding mortgage scams, banking/wire fraud, and student loan scams. Their goal is to educate the more vulnerable consumers, to try to prevent the fraud from happening to begin with, but they also step in to help get things back on track for people who have unfortunately been targeted successfully.

There are several common methods of consumer fraud that you should learn to quickly recognize so that you can more easily avoid being defrauded in the future. One strategy is referred to as phishing. Basically, the cybercriminal sends you an email that appears to come from your bank or credit card company. The email will say something about your account being compromised or terms of service being updated, then will provide a link that seems to take you to the website where you can sign into your account. This webpage is actually a clever copy that just looks like the real webpage, so when you input your username and password, the cybercriminal records that information for later uses.

In other situations, the criminal gets ahold of your Social Security number (often through phishing attacks, but they sometimes use other methods), and they open up credit cards using your identity. Millions of Americans every year experience this kind of identity theft, and for the inexperienced or elderly, who don't know enough to keep track online, this attack can leave their credit score trashed for many years to come. Targets of identity theft often don't even find out that it has happened until much later, at which point their banks or credit card companies make them jump through all kinds of hoops to try to clear things up. One thing to note: no matter how careful you are with your cyber security and keeping your personal information private, you could be the target of a cyber attack. Being vigilant and suspicious in your online financial life can save you months of stress and frustration down the road.

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